Terms and Conditions


In consideration for his/her acceptance by Friendship Ambassadors Foundation (“FA”) to the Global Competence Certificate (GCC) Program (“FA Program”) each Participant shall be bound by the Terms and Conditions set forth in the following, and these Terms and Conditions shall form the Agreement between FA and each Participant.

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE REGISTERING FOR THE FA PROGRAM. By registering for the Global Competence Certificate (GCC) Program, you agree to these Terms and Conditions. If you do not agree to these terms you may not be eligible to participate in the FA Program.


Spaces for the FA Program are limited. Registrations will be open on a “first come, first served” basis and based on FA Program eligibility. A registration fee is required in order to submit the registration form. The fee is non-refundable and non-transferable. The payment terms are as follows:  

  1. Global Competence Certificate (GCC) Program (July and August, 2020) – For $195 USD, one participant will receive:
  • Online modules with videos subtitled in multiple languages
  • Online forum space for reflecting with peers from around the world
  • Quizzes and individual reflection assignments
  • Live, guided reflection sessions run by a Qualified Facilitator
  • Global Competence Certificate upon completion

Participants shall be subject to the following requirements in order to take part of the program:  

  • Participants must be 18 years old by the start of the program
  • Proficiency in English (Intermediate Level)
  • Students in all areas of study
  • Professionals working in any field who wish to develop their ability to work across diverse cultures and build effective teams
  • Academic professionals who want to learn how to strengthen the community within their schools
  • Registration deadline is June 25, 2020

No registration will be confirmed without receiving the program payment by the above deadlines. Participants shall make payments promptly according to the payment deadlines above as instructed.


The registration fee is non-refundable and non-transferable under any circumstances and for any reason at any time. These circumstances and reasons may include, but are not to be limited to, registration withdrawal, registrant cancellation, or medical condition. Upon submitting registration forms and registration fees, FA reviews, processes, and administers those registrations. Participants may not request refund, credit or dispute the charges before, during, and after the FA Program. Furthermore, upon submitting the registration fees to confirm the registration for the FA Program, and after FA has processed, administered, and issued confirmation, FA shall not have any obligation to issue a refund or credit, and registrants shall not dispute the charges due to registrants’ cancellation for any reasons.  


FA reserves the right to cancel the FA Program for any reason and at any time, in which case a refund to the extent of payment received by FA shall be made for any FA Program services that are not already provided.  However in the event FA determines to cancel the FA program because of “just cause”, Section F hereof shall apply and FA shall be obligated only as indicated in Section F. “Just cause” shall include but not be limited to acts of God, strikes, weather, war, crime, sickness, pandemic, threats of terrorism per Department of State Advisories or other events that FA determines would result in unsafe or uncomfortable conditions.


FA reserves the right to reject a registration that does not meet our eligibility requirements by notifying the registrant by email and issuing a refund. FA can also terminate the participation of any Participant in the FA Program if FA or its Authorized agent or representative deems said Participant to fail to comply with the Participant Code of Conduct or be detrimental to the FA Program or to the reputation of FA itself.  FA shall have no responsibility for any expense incurred by any such Participant. FA reserves the right to expel said Participant for disruptive behavior or breach of the Participant Code of Conduct at any point during the FA program as deemed appropriate by on-site FA staff. All consequential costs of participant expulsion shall be borne by the Participant without recourse to refund of unused program benefits.


FA agrees to assume the risk of changes of up to 2% in its expenses to provide the specified Program. FA reserves the right to modify the terms of this Agreement, including the FA Program and costs, if FA’s anticipated expenses are affected by unforeseen monetary fluctuations, changes in costs of services, or other circumstances beyond the control of FA, and such changes exceed 2% but less than 10%. In this event, FA shall provide notice as soon as practicable to the Participant. If such changes exceed 10%, the Participant may either (i) negotiate with FA to modify the terms of the agreement or (ii) cancel the contract and request to receive a refund of the payments made by the Participant to FA, minus any out of pocket expenses paid by or to be paid by FA. This document constitutes the complete and exclusive Agreement between the signatory-parties and may be modified subsequently only by mutual and written consent.


In the event that program platform, activities, or any other parts or all of the FA Program are changed, delayed, postponed, canceled or otherwise not provided, FA’s liability is limited to the provision of such substitute or supplementary programs, and/or services as can be secured or provided at no additional cost to FA.  FA shall have no responsibility in refunding to the Participant due to such change, nor for any expense incurred by the Participant that is not retained by FA.


FA shall not be responsible for any property belonging to the Participant that is lost or damaged during the course of the FA Program.  Further, the Participant understands that he/she is responsible for, and shall indemnify FA against, any and all claims made against FA, its agents and representatives, for damage to property caused by any Participant during the FA Program.


Participant agrees to FA’s Privacy Policy, which states how we collect, use, store, and protect personal identifiable information we receive from the users of this website.


Participant agrees that FA shall not be responsible for, and Participant hereby waives any claim against FA for, and releases FA from, any liability of any nature whatsoever for loss (including additional expenses caused by delays and/or changes in meeting platform, activities, conference agenda, or other services), damages (including consequential damages), or injury to property or persons due to any cause whatsoever, including, without limitation, any act, omission or negligence of any owners or contractors providing services, occurring during the duration of the FA Program, except for claims based on the willful misconduct and/or gross negligence of FA.  Nor shall FA be responsible for any loss, cost, damage, injury, delay or expense arising from acts of God, strikes, weather, war, civil disorder, crime, sickness, or other events beyond the control of FA, and any loss or expense arising from the above contingencies shall be borne by the Participant involved.


In the event that meeting platform, activities,  agenda or any other parts or all of the FA Program are not available, delayed, changed, postponed, canceled or otherwise not provided, FA reserves the right to provide such substitutions or supplementary services as can be secured or provided at no additional cost to FA. If FA determines that no such alternatives are available, FA shall refund to Participant whatever amount that FA is able to obtain a refund from the service provider for the lost services, less any out of pocket expenses paid by or to be paid by FA. Under no circumstances whatsoever will FA be liable to the Participant and / or Individual for any amount exceeding the total cost of the Program per Individual.


In connection with the FA Program and the conduct thereof, Participant agrees to indemnify and hold FA, and its agents, officers, employees, volunteers and directors harmless from and against any and all loss, liability, claim, suit or demand, including reasonable attorney’s fees arising there from, which may be asserted against FA by any Individual or person or organization not a party to this Agreement on account of the Participant’s involvement with the FA Program, except if such loss, liability, claim, suit or demand is based on FA’s willful misconduct and/or gross negligence.


The parties agree that any and all claims arising under this Agreement, including but not limited to claims arising by statute or by contract, tort, or in equity, shall be construed pursuant to New York law.


Any controversy, claim or dispute arising out of or relating to this Agreement, shall be settled solely and exclusively by binding arbitration in New York, New York. Such arbitration shall be conducted in accordance with the prevailing arbitration rules of the American Arbitration Association (“AAA”), with the following exceptions if in conflict: (a) one arbitrator shall be chosen by AAA ; (b) each party to the arbitration will pay its pro rata share of the expenses and fees of the arbitrator, together with other expenses of the arbitration incurred or approved by the arbitrator; and (c) arbitration may proceed in the absence of any party if written notice (pursuant to the AAA’s rules and regulations) of the proceedings has been given to such party. Each party shall bear its own attorneys fees and expenses. The parties agree to abide by all decisions and awards rendered in such proceedings. Such decisions and awards rendered by the arbitrator shall be final and conclusive. All such controversies, claims or disputes shall be settled in this manner in lieu of any action at law or equity; provided however, that nothing in this subsection shall be construed as precluding the bringing of an action for injunctive relief or other equitable relief. The arbitrator shall not have the right to award punitive damages or speculative damages to either party and shall not have the power to amend this Agreement. The arbitrator shall be required to follow applicable law. If for any reason this arbitration clause becomes not applicable, then each party, to the fullest extent permitted by applicable law, hereby irrevocably waives all right to trial by jury as to any issue relating hereto in any action, proceeding, or counterclaim arising out of or relating to this agreement or any other matter involving the parties hereto.  


This agreement, along with any exhibits, appendices, addendums, schedules, and amendments hereto, encompasses the entire agreement of the Parties, and supersedes all previous understandings and agreements between the Parties, whether oral or written. The Parties hereby acknowledge and represent that said Parties have not relied on any representation, assertion, guarantee, warranty, collateral contract or other assurance, except those set out in this Agreement, made by or on behalf of any other party or any other person or entity whatsoever, prior to the execution of this Agreement. The Parties hereby waive all rights and remedies, at low or in equity, arising or which may arise as the result of a party’s reliance on such representation, assertion, guarantee, warranty, collateral contract of other assurance, provided that nothing herein contained shall be construed as a restriction or limitation of said party’s right to remedies associated with the gross negligence, willful misconduct or fraud of any person or party taking place prior to, or contemporaneously with, the execution of this Agreement.

Last Updated: June 1, 2020