Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how we collect, use, store, and protect personal identifiable information we receive from the users of this website. This policy is in compliance with California Online Privacy Protection Act, COPPA (Children Online Privacy Protection Act), Fair Information Practices, CAN SPAM Act, and General Data Protection Regulation (GDPR) with regards to data protection and user privacy. By using this website, you agree to the collection and use of information in accordance with this policy.

What we collect, why and how we collect them

Application and Registration Forms

If you intend to apply or register as a participant in any of our program(s), you may be asked to enter the following personal identifiable information: Full Name, Email Address, Gender, Date of Birth, Occupation, Nationality, Country of Citizenship, Passport Number, Mailing Address, Phone Number, and Emergency Contact Information (Full Name, Phone Number, and Email Address). The information is being collected for identification, determining eligibility, and for contacting the applicant regarding the outcome of their application and other updates about the program. We collect the information online through JotForm online forms and download the information into our internal computer systems for review and processing. To review JotForm’s Privacy Policy, please visit their website

Payment Forms

If you have been accepted into any of our program(s), you may be asked to submit a payment form. If you plan to use the credit card method, this option may require the following information from the payer: Credit Card Number, Name on the Card, Security Code, Zip Code, Billing Address, Email Address. The Wire Transfer or Check/Money Order methods may require uploading payment proofs. We collect the information online through JotForm online forms and download the information into our internal computer systems for review and processing. To review JotForm’s Privacy Policy, please visit their website. Our JotForm payment forms also include a third party payment integration with Authorize.Net. To learn more about Authorize.Net’s Privacy Policy, please visit their website.

Email Newsletter

When subscribing to our mailing list, you may be asked to enter your Email Address, First Name, Last Name, Country, and Company. By submitting an application to any of our programs, you also agree that this information will be transferred to our mailing list. We use Constant Contact to collect and store this information and to send relevant or personalized emails on a weekly/monthly basis. To review Constant Contact’s Privacy Policy, please visit their website. Emails may include announcements, updates, opportunities, promotions, survey, or follow-up after previous correspondence or engagement.

Log Data

Our website collects visitors data and analyzes traffic to understand our audience’s interests and helps us improve our website. This data may include information such as your computer’s Internet Protocol (“IP”) address, geolocation, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages and other statistics. We view information such as visitors data and traffic analysis from the analytics provided on our website.

Cookies

When you visit our site, the pages that you look at, and a short text file called a cookie, are downloaded to your computer. Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. 

For instance, our application forms use cookies to help identify if you have already entered information or submitted an application. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Since every browser is a little different, please look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, it won’t affect your website user’s experience.

How we store your information

Information collected from the application forms remains in our account in JotForm for less than 6 months since submission and in our internal computer systems for an indefinite period of time, unless the individual requests to delete the information. The information is also transferred to and stored in Salesforce, which is integrated with JotForm. To learn more about Salesforce’s Privacy Policy, visit their website.

If you have been accepted into our virtual programs, the information you have submitted through JotForm may also be uploaded into a registration database within our community platform and web conferencing platform. The information will remain within these platforms during the duration of your participation. For Higher Logic’s Privacy Policy, visit their website.

Credit card information is stored during the payment processing periods and will be deleted from JotForm and our internal computer systems at the conclusion of every program. Information such as Email Address, First Name, Last Name, and Country are stored and remain in our account in Constant Contact and Salesforce for an indefinite period of time, unless the individual requests to correct, modify, or delete the information from our systems.

How we protect your information

Your personal identifiable information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your personal identifiable information unless we provide users with advance notice. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. However, non-personally identifiable website visitor information may be provided to other parties for other uses.

Fair Information Practices

In order to be in line with Fair Information Practices, we will take the following responsive action: Should a data breach occur, we will notify you via email within 3 business days. We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

How to opt out, correct, modify, or delete information

You can change or request to delete your personal identifiable information by emailing us at team@faf.org. Users also have the option to unsubscribe or opt out from our mailing list by clicking the unsubscribe link at the bottom of each email or emailing us at team@faf.org

Changes to this policy

This Privacy Policy is effective as of May 14, 2020 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time. We recommend that you check this Privacy Policy periodically. Your continued use of our website and services after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you by placing a prominent notice on our website.

How to contact us

If there are any questions regarding this privacy policy, you may contact us using the information below:

 

Friendship Ambassadors Foundation, Inc.

400 Main St, Suite 400

Stamford, Connecticut 06901

United States

team@faf.org

+1 (203) 542-0652